Frequently Asked Questions
How many ecards can I send in a year?
You can send as many ecards as you like as long as it's within our acceptable use policy.
To know what acceptable use is, let's take the example of Jane who sends ten ecards to her friends almost every day. That's three or four thousand ecards every year. Jane is sending her ecards to people she knows, so that's is acceptable use.
On the other hand, Jack wants to send thousands of ecards every week to business prospects he doesn't know personally. That is not acceptable use.
If Jack wants to send ecards the customers he knows personally or to his friends and relatives, and he's not sending thousands of cards a week - that's acceptable use.
How easy is it to use Quillcards?
When you activate your account, we send you a Welcome email with useful information to help you get the best out of Quillcards.
The information is also in the Members' Section further down this page.
What happens when it is time to renew my membership?
We send you two reminders when it is time to renew your membership.
If you missed the renewal emails or your membership has lapsed, go to the Renewals page to renew your membership.
How do I cancel my membership?
You can cancel your membership by simply letting it run out. If you want to end your membership early, contact us and we will cancel it.
Our contact information is on our Contact Us page. Please note that we may ask you to verify your identity. You can do this by emailing us from the email address associated with your Quillcards account.
Because the cost of membership is low, we do not issue refunds for the unused part of a year.
However, if you decide Quillcards is not for you and you let us know soon after you join, ask us for a refund.
Who makes the ecards?
We do. We are David and Tamara.
How often do you add new ecards?
We add cards several times a year. You can see the most recent ecards by looking in the Recently Added section. There's also a link in the sidebar.
What do you talk about in your newsletters?
We write about new cards we have added, and about improvements to our service.
If you are not a member but want to receive our newsletters, click here to let us know and we will add your name to the list.
What is your charity policy?
See our Charity Policy statement for more details.
Quillcards - Guide For Members
Log in to your account and click on an image that you want to use. You will see two buttons that read Send This ecard and Add This Image To Favorites.
Click Send This Ecard and that takes you to the Compose page.
Saving Favorite Images
Click on the Add This Image To Favorites button below an image.
When you log in, you will see the words 'My Quillcards' below the Quillcards logo.
Click on the words and you will see the following sections appear in the sidebar:
This is where the images you have saved as favorites are stored. You will see a button below each image where you can remove it from favorites.
If you click within the image, you will be taken to the Composepage to use that image in an ecard.
Dates To Remember
Dates To Remember is divided into several subsections. The first one is My Dates List. This is a list of personal dates you want to store.
The next subsection is My Dates Calendar with those dates in a calendar view.
The next subsection is Add New Dates where you can add dates for birthdays, anniversaries, etc. You can also tell it whether you want to add the date for the current year or for the following five years.
You can also set up reminders for you important dates. When you set up a reminder, you will get an automated email on the date you say you want to be alerted.
The final subsection is National Holidays with a calendar of U.S. and UK national holidays you can add to your personal calendar.
There are two subsections. The first is Ecards Sent. This is a list of all the ecards you have sent in the previous twelve months. You can re-read them at any time.
You can also resend any cards that you sent in the past 30 days.
Any ecards that have been picked up are shown with a 'Yes'. Any that have not been viewed and have expired are also shown.
The second subsection is Ecards Pending. This is a list of all the ecards you scheduled to be sent at a later date.
When you are browsing the ecards you have sent and you see an image you want to use in a new ecard, click on the thumbnail image. That will take you to the 'Compose' page with that image.
This is where you will find a list of the contacts you added. You can edit contacts and import contacts from your emails such as Yahoo Mail.
Importing contacts from Windows
You can import your email contacts from your Windows address book as a CSV file:
- Open Address Book.
- From the 'File' menu select 'Export' then 'Other Address Book...'
- In the 'Address Book Export Tool' dialog select "Text File (Comma Separated Values)" and click 'Export'.
- Save the file and click 'Next'.
- Select the check boxes for the fields that you want to export and then click 'Finish'. Select the email address and name fields.
- Click 'OK' and then click 'Close'.
Now that you have the file, go to 'Import Contacts' in 'My Quillcards', choose the file and upload it.
Importing contacts from Mac OS
You can import your email contacts from your Mac OS address book by exporting a vCard file:
- Open Address Book.
- Select the contacts you want to export.
- Select 'Export vCards...' from the File menu.
- Save the file, then click 'Save'.
To import the file into Quillcards, go to 'Import Contacts' in 'My Quillcards', choose the file and upload it.
The Profile section is where is where you can edit your email address, password, and your time zone.
The final section is where you can log out of your account. You can also log out using the button on the main navigation bar. It's a good idea to log out after using a public computer.
How do I change my email address?
Click on the Profile section of My Quillcards and change your email address there. Next time you log in, use your new email address.
Questions or feedback?
Contact us on our Contact Us page.
Please note that our telephone is not always manned, but you can always reach us quickly by email and we usually reply within an hour - often within a few minutes.