Frequently Asked Questions

How do I subscribe to Quillcards?
What Is 'My Quillcards'?
How Do I Write An Ecard?
How Many Ecards Can I Send?
How Do I Renew My Subscription?
What Is the reference to Flying Twigs?
Where Can I See The Newest Ecards?
Do you also make paper greeting cards?

How do I subscribe to Quillcards?

Click the SUBSCRIBE button below the Qullcards logo at top left of the page and that will take you to a page to fill in your details and make your payment.

What Is 'My Quillcards'?

When you log in to your account, the word SUBSCRIBE below the logo changes to MY QUILLCARDS. Click that and you will see six new sections in the sidebar:

1. Favorite Images

The images you save as favorites are shown here. To remove an image from favorites, click the button below it. To use a favorite image in an ecard, click on the image itself.

To add an image to favorites, click the ADD THIS IMAGE TO FAVORITES button you will see when you choose any image on this site.

2. Dates To Remember

Dates To Remember is divided into four sections. Hover over the title to see these.

Section one is My Dates List. It shows a list of reminders (birthdays etc.) you have added to your private area.

Section two is My Dates Calendar. It shows the same dates in calendar view.

Section three is Add New Dates where you can add reminders. When you set up a reminder, you will get an automated email on the date you say you want to be alerted.

Section four is US and UK National Holidays.

3. Ecards Sent or Pending

Ecards Sent or Pending is divided into two sections. Hover over the title to see these.

Section one is Ecards Sent. This shows all the ecards you have sent in the previous twelve months. You can re-read them at any time.

You can resend any ecards that you sent in the previous 30 days. When you resend an ecard, a new email for the original ecard is sent to the recipient. You might want resend a card if you think the recipient trashed the original email by mistake or simply missed it.

The ecards that have been viewed by the recipients are shown with a 'Yes'. Any that have not been viewed and have expired are also shown.

Section two is Ecards Pending. This is a list of all the ecards you have scheduled to be sent at a later date. If you have scheduled an ecard to be sent later and decide you want to send it straight away, clicking the Send Now button will send it immediately.

4. Contacts

The Contacts section is divided into three sections, which are My Contacts, Add Contacts, and Import Contacts. Hover over the title to see these.

To import the contacts from your Windows address book:

  • Open Address Book and from the File menu select Export then 'Other Address Book...
  • In the Address Book Export Tool dialog select Text File (Comma Separated Values and click Export.
  • Save the file and click Next. Select the check boxes for the fields that you want to export and then click Finish. Select the email address and name fields. Click OK and then click Close.
  • To import the file into Quillcards, go to Import Contacts in My Quillcards, choose the file and upload it.

Here's how to import the contacts from your Mac OS address book:

  • Open Address Book and select the contacts you want to export.
  • Select Export vCards... from the File menu. Save the file, then click Save.
  • To import the file into Quillcards, go to Import Contacts in My Quillcards, choose the file and upload it.

5. Profile

This is where you can change your email address and password, and set your time zone.

6. Log Out

You can log out here. Alternatively, click the LOG OUT tab in the main navigation bar.

How Do I Write An Ecard?

Simply choose an image you like, and click Send This Card. Then choose your greeting from the list and the background color from the drop-down menu.

Writing a message is straightforward. Just write like you would write an email or any piece of writing on the Web.

If you want get fancy, though, you can style the text with bold, italics and other effects. To find out how to do that, take a look at this article on the Quillcards Blog about how to use Markdown to style the text in your ecard messages.

How Many Ecards Can I Send?

You can send as many as you like to people you know personally. That means, for example, no spamming and no sending to business prospects you don't know personally.

How Do I Renew My Subscription?

Before your subscription ends we will send you a reminder telling you when it is time to renew, with a link to complete your renewal. You are then free to choose whether to renew. You are in charge of renewing your subscription, and we do not renew them automatically.

If you missed the renewal email or you let your subscription lapse, you can go to this RENEWALS page.

If you want to cancel your account before the year runs out, contact us and we will deactivate it.

We don't usually issue partial refunds because the subscription cost is so low. However, if you subscribe and then quickly decide it's not for you, let us know and we will look into refunding the unused portion of the year.

What Is the reference to Flying Twigs?

At Quillcards we run the administration through our sister company Flying Twigs, which is why, when you subscribe to Quillcards you will see the Flying Twigs name in your Paypal or credit card statement.

Where Can I See The Newest Ecards?

You can see the newest ecards by clicking the link in the sidebar to the Recently Added ecards. It updates automatically whenever we add new ecards.

Do you also make paper greeting cards?

Through our sister company Flying Twigs we sell greeting cards through our online shop. We sell in the UK and a limited number of countries worldwide, including the USA, Canada, Australia, and New Zealand. Follow this link to see the greeting cards at Flying Twigs